King County Elections – Seattle, Washington

Administrative Specialist II    Oct 2024 – Nov 2024

Provided exceptional customer service by assisting voters in person, addressing inquiries about election procedures, and processing voter registrations. Demonstrated proficiency in data entry, maintaining a typing speed of 50 words per minute with high accuracy.Collaborated with team members to identify and implement process improvements, enhancing workflow efficiency. Ensured meticulous attention to detail in a fast-paced, high-volume environment, including proofreading and verifying information. Operated ballot printing equipment and managed electronic and paper records. Contributed to training and mentoring diverse staff, fostering a ulture of continuous improvement. Maintained confidentiality and integrity while handling sensitive voter information. Adapted to dynamic schedules, including early mornings, late nights, and weekends during election periods.